Communication5 min read

Asking the Right Questions During Your Visit

Good questions lead to clear plans. Use this checklist to cover diagnosis, tests, medications, follow-up, and costs—so you leave with next steps you understand.

Virginia Team
Updated September 24, 2025

Before You Start

Pro Tip

Keep your three most important questions at the top of your list. If time runs short, you'll still cover what matters most.

Questions About Diagnosis

  • What does my diagnosis mean and how sure are we?
  • What caused it; can it improve with treatment or lifestyle changes?
  • What should I watch for at home that means I should call?

Questions Before Tests or Procedures

  • Why is this test needed and what are we looking for?
  • How do I prepare (fasting, medications to hold, ride home)?
  • Risks, benefits, and alternatives? When and how will I get results?

Questions About Medications

  • How does this medicine help? What dose and when to take it?
  • Common side effects or interactions I should know about?
  • What if I miss a dose or have a reaction—who do I call?

Remember

It's fine to ask for plain language and to repeat back the plan to confirm you understood it.

Costs & Follow-Up

Coverage & Access

  • Is this covered by my insurance? Are there lower-cost options?
  • Where should I go for tests or referrals; do I need prior authorization?

Confirm Next Steps

  • What should I do today, this week, and before my next visit?
  • When will results be available and how will they be shared?
  • When should I return or call sooner?

Important

If you leave uncertain about the plan, send a portal message or call the clinic to clarify. It's better to ask than guess.

Part of Virginia's Visit Preparation Library

Learn how these communication strategies fit into the full patient checklist and visit preparation process.

View Complete Visit Preparation Guide