Privacy Policy

Last updated: September 18, 2025

Overview

RAD Medical, LLC ('RAD Medical,' 'we,' or 'our'), the operator of the Virginia application ('Virginia'), is committed to protecting your privacy. This Privacy Policy explains how we handle your information when you use our platform. Virginia is designed to minimize data collection and to keep your conversations private. By using Virginia, you agree to the practices described below.

Information We Do Not Collect or Store

  • We do not maintain copies of your conversations, medical history, or personal health information ("PHI").
  • We do not create user accounts, and we do not collect names, email addresses, or other direct identifiers unless you voluntarily provide them (e.g., through a feedback form).
  • We do not use your conversations for advertising, marketing, or profiling.

How Conversations Work

  • All chats with Virginia are processed locally in your browser.
  • To generate responses, your typed inputs are transmitted securely to OpenAI for language processing. We do not send any identifying information along with your inputs.
  • According to OpenAI's published policy, data sent via their API is not used to train their models. For details, see OpenAI's Privacy Policy.

Limited Usage Data We Collect

With your consent, we may collect minimal, anonymous usage information to improve Virginia:

  • Visit type selected (e.g., annual, urgent)
  • Session length
  • Export button clicks
  • Error reports (non-identifiable technical information)

This collection is optional and can be disabled at any time in your settings. We do not combine usage data with your conversations.

Data Protection Measures

  • Conversations remain in your browser's memory and are cleared when you close the browser window.
  • No conversation data is stored on our servers.
  • All transmissions to OpenAI use encrypted HTTPS connections.
  • We do not sell or rent any data to third parties.

Important Disclaimers

Not Medical Advice

Virginia is a digital tool for organizing and documenting information. It does not provide medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare professional with any questions regarding a medical condition.

No HIPAA Relationship

Virginia is not a HIPAA-covered entity or business associate. While we protect privacy, HIPAA protections do not apply to your use of this tool.

Children's Use

Virginia is not intended for children under 13. Caregivers may use the platform to organize information, but accounts should not be created directly by minors.

Your Rights

Depending on where you live, you may have certain privacy rights (e.g., under the GDPR in Europe or the CCPA in California). While Virginia collects minimal anonymous data, you may:

  • Opt out of usage data collection at any time.
  • Clear browser storage to remove all local data.
  • Contact us to request deletion of any information you voluntarily provided (e.g., feedback submissions).
  • Stop using the service at any time.

Third-Party Services

Virginia relies on third-party services to function:

  • OpenAI (chat processing)
  • Other service providers for hosting error reports and analytics (if enabled)

These providers may process data solely to deliver the service on our behalf. They are not authorized to use data for any other purpose.

Policy Updates

We may revise this Privacy Policy periodically. If we make significant changes, we will update the "Last updated" date at the top of this page. Continued use of Virginia after updates indicates acceptance.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact RAD Medical, LLC, via email at alex@radmedical.us.

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